Blog
Notes from the checkout.
What we learn watching AI agents sell on real Shopify stores — conversion, support load, and the craft of answering shoppers well.
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What 634 recovered carts taught us about timing
The first ninety seconds after a basket is abandoned decide most of the recovery. Here is the data behind the window, and what happens when you miss it. Read the post -
Answers that can’t lie: grounding an AI agent in real orders
A support agent that guesses is worse than no agent at all. How we bound every answer to order data, live inventory and the customer’s own history. Read the post -
Five grams, zero scripts: the case for a tiny chat widget
Every chat widget we tested added more JavaScript than our entire storefront. Why we built one that loads after your page has painted, and what that discipline buys. Read the post
