Pricing
One price. Unlimited AI.
Charged on your Shopify invoice alongside your subscription. No separate card, no separate login, and no per-conversation meter running against your busiest week.
Why AI is not metered
Per-conversation AI pricing punishes the exact moments support matters most — a sale, a shipping delay, a restock rush. It also makes your costs unpredictable in the one month you can least afford it.
Instead, most questions are answered from your own order and product data without using an AI model at all, and the same question asked twice is answered from cache the second time. That is what makes unlimited AI possible at a flat price: the cheap path is genuinely cheap, so the expensive path can be given away.
Every plan includes order-aware answers, in-chat cart and discount actions, the customer profile panel, proactive triggers and the full agent inbox.
The honest caveat
"Unlimited" comes with a fair-use boundary, and we would rather state it here than bury it. Every plan carries a generous monthly allowance of AI replies; past it, AI continues to work and is billed as a small usage charge on your Shopify invoice, and you are notified before it happens.
If you would rather never see a usage charge, you can connect your own model provider key and pay them directly. That option exists precisely because we do not want to be the reason your bill is unpredictable.
You can also cap AI spending outright. When a cap is reached, AI stops replying and the deterministic engine keeps answering order and shipping questions, hands conversations to your team, and the chat never breaks.
Plans
Plans are configured on the Shopify App Store listing, so current pricing and the free trial length live there and are always up to date — rather than being duplicated here and drifting out of date.